Tourism (Diploma) | Canadian College

Tourism (Diploma)

This is a St. Lawrence College curriculum delivered by Canadian College. Students receive two diplomas, one from St. Lawrence College and another from Canadian College.

Program Overview

This program will provide you with the opportunity to excel in the vibrant, rewarding and highly mobile tourism industry. The skills you acquire in this program reflect employer needs and will help ensure that you are ready for the work environment. Art and cultural tourism, hospitality and tourism law, sport tourism, special events planning and management, eco and adventure tourism, and historical tourism are but a few of the many subject areas that you will explore.

Admission Requirements

Secondary School Diploma including Math 11 and English 12, or equivalent. Students must meet one of the following language requirements:

  • Canadian College English Placement test, Pass with 60%.
  • Canadian College of English Language Level 140 (or equivalent), Pass
  • St. Lawrence College English as a Second Language Advanced Level Certificate, Pass with 60%
  • IELTS 6.0 overall with a minimum score of 5.5 in each section
  • TOEFL 213 on the computer-based test, TOEFL 78 on the internet-based

Start dates:

Jan 04 2022 May 02 2022 Sep 06 2022
2 Years (4 Study Semesters)
St. Lawrence College Diploma
*This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.
Fall (Sept-Dec)

Full-time Study

Student may work 20hrs per week

Winter (Jan-Apr)

Full-time Study

Student may work 20hrs per week

Summer (May-Aug)

Vacation

Students are able to work full-time  

Fall (Sept-Dec)

Full-time Study

Student may work 20hrs per week

Winter (Jan-Apr)

Full-time Study

Student may work 20hrs per week

Summer (May-Aug)

Vacation

Students are able to work full-time  

Note: Limited seats available. Contact us or apply online.

Study & Work

Work Opportunities

Students registered in all programs at Canadian College are permitted to work part time 20hrs per week during study semesters. During the Summer vacation students are permitted to work full time.

Career Opportunities

Tourism is the fastest growing industry in the world. In Canada alone, tourism employs over 1.4 million people. You may be seeking a dynamic career with a luxury resort in an exotic location or perhaps you prefer the challenges of a high power conference centre in a large urban hub. Regardless, this program strives to prepare graduates for business careers in:

  • Casinos
  • Historical Tourism Attractions
  • Cruise Lines
  • Festival and Special Events Operations
  • Ecotourism and Adventure Tourism Development
  • Sales & Marketing of Community Tourism
  • Conference Planning
  • Event Planning
  • Sport Tourism Operations
  • Hotel Clerk
  • Casino Section Clerk
  • Travel Clerk
  • Tour Guide
  • Tourism Event Operators

Curriculum

COMM 18 Applied Communications

In this course students acquire business writing skills for future career success. Through an examination of real-world communication pertaining to the hospitality and tourism industries students learn how to prepare effective business reports, electronic messaging, and digital media, and deliver professional presentations using research basics and proper citation techniques.

HOTE 10 Marketing

This course introduces you to marketing with an international focus. Through lectures, case studies, class discussions and individual study, you experience a broad view of marketing within the tourism industry. This course emphasizes the importance of creating a solid foundation on which to apply the fundamental concepts and principles of marketing in current, real-world situations.

HOTE 21 Principles of Customer Service for Hospitality and Tourism

This course emphasizes the importance of providing consistent, high quality customer service as a platform on which all successful businesses build brand loyalty, market share and client retention. In this course, you will acquire skills to integrate effective customer service and quality assurance practices into the hospitality and tourism workplace in your future role as managers. Discussion, role-playing, and case studies will facilitate your acquisition of the essential tools and practices required to grow a satisfied and loyal customer base for any hospitality and tourism business.

HOTE 30 Introduction to Tourism

This course introduces students to the Tourism Industry as a whole. Through lectures, group discussions, guest speakers, and individual research, basic concepts of travel will be outlined and the various sectors of tourism will be explored. The course will also examine the issues, challenges and the future of tourism in Canada. In addition, the various sectors of tourism in Canada will be paralleled with geographical destinations outside of Canada.

HOTE 63 Accounting

This course is designed to introduce you to the fundamental principles of accounting for the tourism and hospitality industries. You learn about the types of businesses and how they are formed: the components of the accounting cycle; the bookkeeping process; and, the preparation and use of various financial reporting tools. Practical methods for budgeting, forecasting and business performance analysis are also introduced, explored and applied through the use of case studies.

HOTE 66 Food and Beverage Management

In this course, students will examine and analyze various food and beverage management strategies using the menu as the foundation for management decisions. Students will develop skills in food and beverage purchasing; cost analysis; inventory controls; truthful menu design; menu pricing; sales forecasting; and, marketing. Students will also explore the fundamentals of nutrition emphasizing the importance of offering nutritionally balanced food and beverages that reflect current market trends.

HOTE 13 Hospitality & Tourism Sales

Selling is an important component in the hospitality and tourism industry. This course develops student’s persuasive communication skills, builds self-confidence in making presentations, and provides a sound grounding in the field of professional selling. In-class role playing, video submission, and 1:1 individual sales presentations provide students opportunities to practice and apply professional selling techniques.

HOTE 22 Ethics and Principled Negotiation

Students explore two key components of business practices: ethics and principled negotiations. Students participate in simulated negotiation scenarios to apply principles of ethical behavior and their impact on successful business relationships. Ethical theories, current events, case studies, and role-play are used to reinforce the concepts presented.

HOTE 56 Hospitality and Tourism Law

This course provides students with the essential information that managers need to comply with the body of law that is applicable to operations within the hospitality and tourism industry. Students will be able to recognize the importance of operating under the law at all times, and to use the law to the benefit of themselves and their organizations. Through case study analysis, examination of industry best practices, and in-class discussions, students examine actual examples that apply to various aspects of the law as it pertains to the hospitality and tourism industry. Specific attention is paid to the rights, obligations and the liabilities of employees, managers and operation owners.

HUMA 68 Human Resource Management

The key to the success of any tourism business is the management of its greatest asset—its people. An organization’s performance can depend on the employees obtained through recruitment and selection and maintained and retained through orientation, training, motivation and development. Students explore the key employment issues in the tourism industry through case studies and assignments which demonstrate the direct correlation between the use of sound human resource management practices and positive financial results.

HOTE 34 Accommodations Management and Sustainability

This course introduces the student to the administrative and procedural aspects of front office management in a commercial lodging property, including hotel organization, front office operations, reservations, registration, front office accounting, night audit, settlement, managing front office employees, and evaluating front office operations. The accommodation sector of the Canadian tourism industry also recognizes the importance, necessity and marketability of “green” hotels, motels and resorts. This course will also focus on enabling the learner to plan and develop accommodation facilities that are environmentally friendly through the implementation of effective initiatives and programs to reduce energy, water, and waste.

HOTE 93 Computers

In this course, you will use a hands-on approach to learn basic Window Office applications. It will include an introduction to the Windows operating system and the effective use of Microsoft Word, Excel and PowerPoint.

HOTE 20 Culinary Tourism

Culinary tourism is not new, however it has recently been defined and focused to enable more effective packaging and promotion by industry stakeholders. It includes any tourism experience in which one learns about, appreciates, and/or consumes food and drink that reflects local, regional or national cuisine, heritage, culture, tradition or culinary techniques. Ultimately, it isn't only about consumption, but rather understanding, and participating in, unique opportunities to experience food, wine, agriculture and culinary arts. This course aims to provide students with a solid foundation and understanding regarding the concept and promotion of culinary tourism and how to deal effectively with the current issues and challenges facing a specialized market segment. It also examines the significant economic drivers that are propelling this growth segment of the tourism industry from niche market status towards mainstream. The course will also identify, examine and critique the offerings of local culinary tourism providers with the goal of helping each provider maximize and maintain its profitability and popularity within the tourism marketplace.

HOTE 3 Festivals and Event Planning

This course will introduce students to the concepts involved in the planning of festivals and events. The successful conceptual development, marketing, promotion, protocol, financial management, risk management, operations, logistics, safety, security, and evaluation of festivals and events and career opportunities will be discussed and explored.

HOTE 6 Casino Operations Management

Casino gaming is an integral component of the multi-billion dollar entertainment, gaming and hospitality industry. It is also one of the fastest growing segments in the attractions component of the tourism sector. This course will introduce students to the business of casino operations in order to develop an understanding of the gaming environment and how it relates to the support function of the operation, which includes sales and marketing, accounting, security, and human resource management. Although the local presence of gaming encounters controversial acceptance, it is generally welcomed as a community revenue stream. This course will examine the economic and sociological impact of gaming operations within a community. The course will also explore BC gaming regulations and licensing, design, layout and decor of casinos, typical organizational structure of casinos, and slot operations/table games with a particular focus on Responsible Gaming and The Alcohol and Gaming Commission of BC’s legislation.

HOTE 8 Geographical Destinations

Geographical Destinations is the study of people, places and environments from both a cultural and physical perspective while focusing on established and emerging destinations that are important to the tourism industry. The reality of globalization means nearly one billion people worldwide travel every year to international destinations. This course will provide students with a practical knowledge of worldwide destinations coupled with an understanding and appreciation of the interdependent world in which they live.

HOTE 9 Intercultural Communications with Global Perspectives

Due to the global economy and increasingly diverse workplaces the ability to communicate successfully across cultures is an essential employability skill and a critical factor for success as a manager. This course examines the intrinsic relationship between cultural diversity and communications, and how understanding and respecting cultural differences are key elements in improving effective communications. Students will explore and develop key strategies to help them communicate competently in culturally diverse communities and workplaces.

HOTE 1 Community Tourism Development

"This course will introduce students to the concept, actions and outcomes of Community Tourism Development. The successful management, planning, marketing, promotion, trends and sustainability of community tourism development will be discussed and explored. The identification and assessment of local, regional, provincial and national tourism development organizations will be achieved through in-class presentations by several industry experts, in-depth research and analysis and in-class discussion. Although the assignments will be primarily local in nature, they will provide generic templates of a broad nature that will be applicable in any locale."

HOTE 2 Tour Packaging and Operations

This course introduces students to the varied components of tour operations. An emphasis on the financial, logistic, marketing, and customer service elements of tour packing will be examined. Through lectures, group discussions, practical exercises and independent research students will develop a multi-day tour from design to promotion incorporating best practices in the industry and necessary steps for successful execution.

HOTE 24 Heritage, Arts and Culture Tourism

HERITAGE, Arts and Cultural Tourism is a dynamic and growing area of the tourism industry. This course examines, on a global level, tourism's leading role in community economic development through the promotion of arts and culture. The many aspects of this tourism segment will be reviewed and discussed including the economic and cultural significance of festivals, community programming, galleries, museums and the performing arts. From a host community's perspective, arts and cultural tourism activities may also be interpreted as invasive if the destination sites are improperly managed. This course will also investigate the relationship between culture and tourism by examining the socio-cultural complexities of arts and cultural tourism. Based on that investigation, sound and sustainable site management strategies will be proposed and discussed.

HOTE 4 Adventure and Ecotourism

This course provides students with a foundation in the concept of adventure tourism and ecotourism. Students appraise industry standard operational practices that, through environmental awareness, are ethical, sustainable and non-consumptive. Through case studies, class discussion and field trips students investigate the planning and management of nature based tourism activities that balance profitability with modern conservation techniques.

HOTE 7 Sport Tourism

This course introduces students to the phenomenon of sport tourism, the highly lucrative and fastest growing segment of the tourism industry. Students learn to define sport tourism, and to identify and differentiate between participatory sport tourism and event-based sport tourism. The historical development of sport tourism and business practices that illustrate the symbiotic relationship between sport and tourism will also be introduced. Sport tourism operations will be examined and evaluated through industry examples and thought-provoking questions and discussion.

GENE 60 Topics in the Contemporary Workplace

This course is designed to help students adapt to the rapidly changing workplace. It provides an historical overview of our working society and how it has evolved. Issues such as employment equity, harassment, regulation of health and safety, unionization, professional organizations and codes of ethics are discussed. Students also identify strategies to meet the needs of current employers and to make interview processes work to their advantage.

Students will choose 3 courses from a range of available General Education Electives.

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